Frequently Asked Questions
🛍️ Orders & Shipping
Q: How long does it take to process and ship my order?
A: Orders are processed within 2–3 business days. Shipping times may vary depending on your location, but you’ll receive tracking info once it ships!
Q: Do you ship internationally?
A: Yes! We do, please review this at checkout to see what the shipping costs will be.
♻️ Donations
Q: Can I donate modest clothing to Hijabae?
A: Yes! We’re so grateful for donations. Please complete this form & we will be in touch to coordinate a pick up for you. www.tinyurl.com/hijabae-donations
Q: What kind of items do you accept?
A: We accept gently used modest clothing and accessories in clean, wearable condition. Items should be free of major stains or damage.
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Gently worn / like-new shoes
- Accessories/bags
- Abayas & maxi dresses
- Skirts & cardigans
- Hijabs & scarves
- Men’s thobes, pants, shirts, etc.
- Lightly used children’s clothing
🧾 Returns
❗ What is your return policy?
Due to the nature of our items being secondhand and one-of-a-kind, all sales are final. We do not accept returns or exchanges at this time.
At Hijabae, we believe in transparency and integrity. Every item is carefully inspected and described to reflect its true condition. If you ever have questions before making a purchase, we’re happy to help — just reach out!
Thank you for supporting a more sustainable and modest way to shop 🧡
💌 General
Q: How can I contact you?
A: Head to our Contact page — we aim to respond within 24–48 hours.
Q: Where can I follow you?
A: Find us on Instagram @hijabae.ca for new drops, style inspo, and community updates.