Frequently Asked Questions
❗ What is your return policy?
We understand that sometimes things don't work out perfectly! Because each of our pieces is secondhand and truly one-of-a-kind, we're happy to review return requests on an individual basis to find the best solution for you.
Please note that if your order was shipped, return shipping costs would be covered by the customer. We're here to help make the process as smooth as possible!
Shop with confidence - browse our curated collection
🌿 How are the clothes taken care of?
Each item is thoughtfully sorted, washed, and selected to meet Hijabae's modesty and quality standards. Only what we'd proudly wear ourselves makes it to the shop. Every piece passes through caring hands as part of our Modesty Cycle™, ensuring you receive clothing that's been curated with care and intention.
See our quality standards in action - explore our abayas collection
🚗 Do you offer local delivery?
Yes! We offer free local delivery for customers in the Edmonton, AB & surrounding areas. Once you place your order, we'll reach out to you via text or email to coordinate the delivery details and schedule a convenient time.
Questions about delivery? Contact us
♻️ Donations
Q: Can I donate modest clothing to Hijabae?
A: Yes! We're so grateful for donations. Please complete this form & we will be in touch to coordinate a pick up for you. www.tinyurl.com/hijabae-donations
Q: What kind of items do you accept?
A: We accept gently used modest clothing and accessories in clean, wearable condition. Items should be free of major stains or damage.
- Gently worn / like-new shoes
- Accessories/bags
- Abayas & maxi dresses
- Skirts & cardigans
- Hijabs & scarves
- Men's thobes, pants, shirts, etc.
- Lightly used children's clothing
🛍️ Ready to Shop?
Explore our curated collections of modest fashion:
Still have questions? Contact us - we're here to help!